Book Evaluation - The Toyota Manner

Book Evaluation - The Toyota Manner

Jeffrey Liker has established himself as the writer on the Toyota system. This book is Liker’s greatest because the groundbreaking Toyota Way. Liker’s co-writer this time is a former government VP at Toyota USA.

The extended prologue covers the historical past of Toyota USA, together with touch upon the recall disaster and the tsunami. Hansei – not a defence, however an admission that slippage awaits the unwary and the purpose is ever challenging. Subsequent chapters shed new light on established lean ideas resembling self growth, coaching, kaizen, and policy deployment. Toyota USA is a case research that runs throughout the book – and is terrifying both in its singularity of goal and in addition its detail. That appears like a contradiction, however we should always recall Mencken’s famous quotation that ‘for each complicated downside there's a solution that's clear, simple, and wrong.’

The central theme is built around the toyota way pdf ebook Management Growth Model that has four segments: commit to self development, coach and develop others, support each day kaizen, and create vision and align goals. Each segment involves PDCA. What's placing is the similarities with the mind research described elsewhere on this concern: a belief that perfection develops through observe, does not require ‘genius’, however does require angle and respect, together with persistent teaching and feedback. No miracle psychologist with an assessment scheme; just hard, daily work at the gemba. Like a tree, ‘T’ kind leaders have deep rooted experience that permits broad management abilities to develop.

Right here we pick out just one of the ‘gems’ amongst many that every reader will discover on this book. It's the story of Yuri who moved from BMW to Toyota, however made a very good impression when he was prepared to drop just a few management ranges in taking the new job. He was then required to stand within the famous chalk circle and observe. Throughout the first 20 minutes he famous five alternatives, but was told that 25 were anticipated! From this experience, Yuri moved into real downside solving, involving bolt tightening. 5 whys with a vengeance! At BMW, the answer was just to upgrade the torque wrench. That was not acceptable, and he was told to look and suppose again. And again, and again. Finally he homed in on the real causes: operators not listening for the correct sound, standardised work, and upkeep issues. The consequence: a -thirds reduction on defect rate and a cost reduction from $9 to $1.50 per unit. Endurance, persistence, attitude. One wonders what number of managers would have gone for the short ‘n straightforward high-tech solution.

Ignited byPink Amber Creative